Beyond Nielsen’s List (combining Nielsen's and Tog's) Heuristics set

1

  1. 01. Visibility and system state

  2. 01.01. Does the application include a visible title page, section or site?

  3. 01.02. Does the user always know where it is located?

  4. 01.03. Does the user always know what the system or application is doing?

  5. 01.04. Are the links clearly defined?

  6. 01.05. Can all actions be visualized directly? (No other actions are required)

2

  1. 02. Connection between the system and the real world, metaphor usage and human objects

  2. 02.01. Does information appear in a logical order for the user?

  3. 02.02. Does the design of the icons correspond to everyday objects?

  4. 02.03. Does every icon do the action that you expect?

  5. 02.04. Does the system use phrases and concepts familiar to the user?

3

  1. 03. User control and freedom

  2. 03.01. Is there a link to come back to initial state or homepage?

  3. 03.02. Are the functions “undo” and “re-do” implemented?

  4. 03.03. Is it easy to come back to an earlier state of the application?

4

  1. 04. Consistency and standards

  2. 04.01. Do link labels have the same names as their destinations?

  3. 04.02. Do the same actions always have the same results?

  4. 04.03. Do the icons have the same meaning everywhere?

  5. 04.04. Is the information displayed consistently on every page?

  6. 04.05. Are the colours of the links standard? If not, are they suitable for its use?

  7. 04.06. Do navigation elements follow the standards? (Buttons, check box, ...)

5

  1. 05. Recognition rather than memory, learning and anticipation

  2. 05.01. Is it easy to use the system for the first time?

  3. 05.02. Is it easy to locate information that has already been searched for before?

  4. 05.03. Can you use the system at all times without remembering previous screens?

  5. 05.04. Is all content needed for navigation or task found in the “current screen”?

  6. 05.05. Is the information organized according to logic familiar to the end user?

6

  1. 06. Flexibility and efficiency of use

  2. 06.01. Are there keyboard shortcuts for common actions?

  3. 06.02. If there are, is it clear how to use them?

  4. 06.03. Is it possible to easily perform an action done earlier?

  5. 06.04. Does the design adapt to the changes of screen resolution?

  6. 06.05. Is the use of accelerators visible to the normal user?

  7. 06.06. Does it always keep the user busy? (without unnecessary delays)

7

  1. 07. Help users recognize, diagnose and recover from errors

  2. 07.01. Does it display a message before taking irreversible actions?

  3. 07.02. Are errors shown in real time?

  4. 07.03. Is the error message that appears easily interpretable?

  5. 07.04. Is some code also used to reference the error?

8

  1. 08. Preventing errors

  2. 08.01. Does a confirmation message appear before taking the action?

  3. 08.02. Is it clear what information needs to be entered in each box on a form?

  4. 08.03. Does the search engine tolerate typos and spelling errors?

9

  1. 09. Aesthetic and minimalist design

  2. 09.01. Is used a design without redundancy of information?

  3. 09.02. Is the information short, concise and accurate?

  4. 09.03. Is each item of information different from the rest and not confused?

  5. 09.04. Is the text well organized, with short sentences and quick to interpret?

10

  1. 10. Help and documentation

  2. 10.01. Is there the "help" option?

  3. 10.02. If so, is it visible and easy to access?

  4. 10.03. Is the help section aimed at solving problems?

  5. 10.04. Is there a section of frequently asked questions (FAQ)?

  6. 10.05. Is the help documentation clear, with examples?

11

  1. 11. Save the state and protect the work

  2. 11.01. Can users continue from a previous state (where they had previously been or from another device)?

  3. 11.02. Is "Autosave" implemented?

  4. 11.03. Does the system have a good response to external failures? (Power cut, internet not working, ...)

12

  1. 12. Colour and readability

  2. 12.01. Do the fonts have an adequate size?

  3. 12.02. Do the fonts use colours with sufficient contrast with the background?

  4. 12.03. Do background images or patterns allow the content to be read?

  5. 12.04. Does it consider people with reduced vision?

13

  1. 13. Autonomy

  2. 13.01. Does it keep the user informed of system status?

  3. 13.02. Moreover, is the system status visible and updated?

  4. 13.03. Can the user take their own decisions? (Personalization)

14

  1. 14. Defaults

  2. 14.01. Does the system or device give the option to return to factory settings?

  3. 14.02. If so, does it clearly indicate the consequences of the action?

  4. 14.03. Is the term "Default" used?

15

  1. 15. Latency reduction

  2. 15.01. Is the execution of heavy work transparent to the user?

  3. 15.02. While running heavy tasks, is remaining time or some animation shown?

Created by UXmanager on Sat, 2022-03-19 19:27

Updated by UXmanager on Sat, 2022-03-19 19:34